When seeking ways of improving the HR department’s work, it is worth answering the following questions:

• How does the company manage the enormous quantity of data concerning all of its subcontractors (contact data, offers, specialisations, rates, payment conditions, etc.)? 
• How does the human resources department receive information about the availability of individual subcontractors in a given period? How much time does it take to contact subcontractors by means of the traditional channels, such as e-mail, telephone, etc. 
• How much time does it take to supplement the database of subcontractors (addresses, settlement data, terms and conditions of payment, etc.)? 
• Can the HR department assess subcontractors for each item of work executed? If so, then do project managers have access to this information when selecting a translator for a project, i.e. when it is most needed? 
• How frequently do translators send in incorrect invoices (wrong amount, amount of tax, or contact data)? How much time on average does it take to correct these errors?

Selected advantages of the XTRF™ system for the human resources management department:

• Subcontractor availability module: Provides project managers with current information about the availability of translators and proofreaders. As a result, project managers can more effectively select subcontractors for specific projects.

• Communication with subcontractors: The portal built into the XTRF™ system makes it possible to effectively engage in day-to-day communication with subcontractors. It enables the company to automatically create and send project-specific orders, while subcontractors are able to independently prepare settlements, as well as verify or modify the contact, offer and settlement data (including the data regarding availability, language specialisations, software used, terms and conditions of settlement, bank accounts, etc.).

• Quality verification module: XTRF™ makes it possible to assess each item of work that is executed by a subcontractor. The system provides for two assessment methods: the basic method, based on a scale of 1 to 10, and an advanced method that is created in accordance with the LISA QA standard.

• Managing settlements with translators: The system improves the management of invoices and contracts with subcontractors. Thanks to the automatic sending of lists of the projects that were executed during the last settlement period, translators can approve the remuneration due. It is in this way that XTRF™ limits the number of incorrect invoices, and shortens the settlement execution process.