Interview with Leonids Platups, head of the Strombus translation agency.

XTRF™: How long have you been working with the XTRF™ system?
Leonids Platups: We implemented the system in mid-2006, i.e. over 2 years ago.

XTRF™: What made you choose this system?
Leonids Platups: In fact, there were two reasons: XTRF™ is a web-based software, with flexible settings and good personalisation possibilities.

XTRF™: What is your work like with the system?
Leonids Platups: As your first client, we went a long and uneasy way. Thanks to your employees' efforts to improve the XTRF™ translation management systems, it was easier and more comfortable, upon each update, to use the system and hence to run the company. Today, I can state that operating the XTRF™ system is smooth, and that it excellently deals with all our tasks.

XTRF™: What can you say about the system that you are using?
Leonids Platups: At the beginning we worked with the Professional version of the XTRF™ system, in which we were, however, interested in the more extensive functions and solutions that we found in the XTRF™ Enterprise version. The system has absolutely met our expectations and has significantly improved the management of the whole company.

XTRF™: What has XTRF™ changed in your company?
Leonids Platups: First of all, we now only need just one system for project co-ordination. The programme automates those processes that enable us to save time. Secondly, all the data is collected in the system so that we in turn have total control over it all.

XTRF™: If you were to decide once more on the automation of the translation agency, would you use our services in that range again?
Leonids Platups: This goes without saying! As far as I know, on the market there is only one product that is similar to your system that is produced by a recognised Western European company. However, with your drive for perfection, constant product improvements, and customer service you are far above them. One can say that your competitor lacks cordialness in their customer relations, while your company puts client's needs in the very centre of its activities. While comparing you with others, one should also mention the price. In my opinion, it is more than reasonable.

XTRF™: How can we improve the quality of our work?
Leonids Platups: Don't lose your head! Great success is ahead of you, but be careful that it does not blind you. That's why I repeat: don't lose your head! Stay open to innovation, aim to improve the system, and do not stop at what you have already achieved! In the history of information technology, there was not a single product that was impossible to enhance. Pursue perfection - and you will be successful!

The Strombus is a Latvian translation company operating on the market since 1994. The company offers comprehensive translation and localization services. The company owner states: "we are a team of Professionals who care about high quality and solutions based on competence and innovation. Our experience helps us to manage even the most complicated texts of demanding clients".
For more information about the company, please visit website.