Quality in the localization industry is taken as a given. A client contacting a translation agency about a potential project is expecting a product that will meet tacitly-assumed quality standards so that it can be readily presented to end users. Any localization company that wants to stay in business must at some point introduce a quality management system. Of course, the client’s needs with respect to quality may differ depending on their priorities.
Having worked with a group of some 200 people who sent in more than 3,000 reports, I learned a great deal about what helps people increase their long-term productivity and level of calm, instead of simply becoming busier and busier. I do hope that these steps will prove useful to you, just as they were for the participants of the programme.
Almost every IT system uses data. To be conveniently accessed from an application, it is stored in data repositories. The most popular types are file systems and databases. The type of repository is chosen at an early stage of system creation and strongly depends on the planned functionality of the system.
“Why do I have to report these particular metrics to my Director? I have no need for KPIs”. I’ve heard this so many times in all the companies where I’ve worked, and I continue to come across similar situations in numerous other businesses. People are often frustrated by the necessity of submitting reports to their superiors, and they feel that calculating KPIs is a loss of time. Their time.
Following our strong development last year, now XTRF Management System establishes its presence in North America for good. Our team expands with the new hire of Pascal Boivin, who brings to XTRF huge industry and professional knowledge, having worked for many years for Oracle, SDL, and Plunet!
Buying a new Translation Management System is a revolution. No matter if you are familiar with similar systems or not, it is always a huge change for every translation agency. After all, this new piece of software is going to become your central and probably most important tool to run your business. This is exactly why we at XTRF pay so much attention to its successful implementation.