The <em>Real</em> Value of Automation

Automation is a very hot topic these days. Individuals and whole companies feel that they need to automate. With less and less time, automation is one of the main reasons...

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Lesson two: The Rule of Due Caution

The rule of due caution is commonly known in road traffic situations. However, it is also very useful in other areas of life and that includes business, too.

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Do You Need a Cat Tool Expert Within Your Organisation?

Last week I spoke with a translation company managing director who asked me how best to organise their production team.

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Lesson one: The Past and the Future

A Translation Management System (TMS) can provide you with immediate information on your business. More sophisticated TMS tools even provide a range of required reports.

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Build or Buy

I am often asked whether it is better to buy a management system or build one on your own. This question seems quite tricky, if you consider that I manage a company that builds and sells a translation management system.

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How to Make the ISO Certification Pleasant

15 years ago almost nobody in the language industry cared about ISO certification. The general level of knowledge about ISO standards, particularly ISO 9000 - the so-called quality standard, was very limited...

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How You Sell Makes All the Difference

Clients often look shocked when I tell them I have no price list at a trade show. It intrigues them and they frequently stay for an interesting and fruitful conversation.

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