Shaping Your Product by Listening to Your Customer Needs, PART I

When XTRF was still in its infancy, “we knew better” what needed to be done. It’s an attitude shared by almost any startup company.

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When You’re “too Busy” to Work on Your Business

We all face situations when a need, desire or feeling is met with hesitation. Need to optimize processes to maintain a competitive advantage? YES! Desire to increase your project margins? YES! Feel you could win new clients or grow your business...

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Lesson three: How to Get Creative With Your TMS?

A sophisticated Translation Management System is able to generate many different reports. We already discussed the report on the total value of projects started in a previous lesson.

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The <em>Real</em> Value of Automation

Automation is a very hot topic these days. Individuals and whole companies feel that they need to automate. With less and less time, automation is one of the main reasons...

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XTRF 7 – The Ultimate Sales Tool

How XTRF, and its latest release in particular, will make your salespeople’s lives a whole lot easier.

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Lesson two: The Rule of Due Caution

The rule of due caution is commonly known in road traffic situations. However, it is also very useful in other areas of life and that includes business, too.

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Do You Need a Cat Tool Expert Within Your Organisation?

Last week I spoke with a translation company managing director who asked me how best to organise their production team.

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Lesson one: The Past and the Future

A Translation Management System (TMS) can provide you with immediate information on your business. More sophisticated TMS tools even provide a range of required reports.

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Build or Buy

I am often asked whether it is better to buy a management system or build one on your own. This question seems quite tricky, if you consider that I manage a company that builds and sells a translation management system.

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How to Make the ISO Certification Pleasant

15 years ago almost nobody in the language industry cared about ISO certification. The general level of knowledge about ISO standards, particularly ISO 9000 - the so-called quality standard, was very limited...

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