Scale or Fail

The language industry – a broad term that includes all translation, interpreting, localization, globalization, transcreation, internationalization, etc. services – is a very strange business.

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Make Money on Every Client

As a business owner you want to make money from every client you work with. Yet quite often, that is not the case. Let me suggest a systematic approach to resolving this issue.

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Translation Software

The translation business in all about language. And language is arguably an area most closely associated with human intelligence. At first glance it is not something that computers can take over from us, or even help us with.

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Increasing Profits in Today’s Translation Market – Part III

Vendor management can be regarded as one of the most important tasks of a translation agency. After all, the core of the business resides in the effective reselling of the work of your vendors, as a result, any inefficiencies in managing them must have a direct impact on your bottom line and your results.

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Increasing Profits in Today’s Translation Market – Part II

We’ve already mentioned a number of factors that can have a strong impact on your costs and the ways on how to reduce the amount of money that flows out of your business. Now it’s time to discuss how we can bring more money into the business. In the previous installment, we identified the elements directly impacting your margins. The revenue that you get for your service is spent on covering your internal and external costs.

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Increasing Profits in Today’s Translation Market – Part I

"You Can't Manage What You Don't Measure" The quote above from Edwards Deming sets the tone to this three-part report dedicated to the challenges of running a profitable translation business in today’s markets. And these challenges are numerous: language service providers have started competing globally while customers’ demand for services has grown without their budgets the following suit.

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Why User Interface Design Matters in Business Applications

We’re used to the fact that Business Applications are harder to use, than websites and applications that you would use in your private live. Things that aren’t acceptable in sites

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Preparing for the ISO 9001 and EN 15038 Audits

In the previous instalments of my blog, I advocated the role of process automation for the sake of effort reduction. Now I’d like to address another one of its advantages

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