Effective Communication With Clients

XTRF Product Owner Bogusław Reich takes us through some of the ways that a translation management system can make your communication with clients easier and your work more professional. Read what he says about quote request forms, the web-based Client Portal, professional-looking document templates and seamless integration with other systems.

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Using Automation to Deal With Small Translation Projects

Dealing with multiple small translation projects often involves a high cost in relation to their value, meaning they’re not great for the bottom line. But by automating key parts of your processes, you can reduce costs and save time all while increasing client satisfaction. That said, successful automation is never implemented overnight.

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The Three Pillars of Adaptive Project Management

Increasing competition and evolving market requirements are making project management in the translation and localization industry ever more difficult. But, by following our three pillars concept, you can help your company meet the challenges of tomorrow and ensure ongoing success. Find out how you can harness processes, resources, and people, for successful and adaptive project management.

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How Customer Churn Made Us Successful

When we started thinking about self-driven implementation back in 2017, we had a lot of ideas about what would work and what wouldn’t. We had based all these ideas on an image we had of potential customers, who (for their own different reasons) would prefer to go down the XTRF Academy path, instead of choosing the individual implementation option.

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Using TMS Technology to improve ROI: How to stop worrying and love automation

The terms “Big Data” and “automation” are now part of the everyday business lexicon. With the increasing amount of data that companies and their staff handle, having a designated TMS to automate the inflow and outflow of information can make staff’s life much easier while at the same time increasing the company’s ROI.

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Translation Businesses: How to Respond to Price Pressure

You have likely considered that although you closed many projects and done a tremendous amount of work, the financial results did not reflect the amount of effort you exerted. It is easy to get bogged down with projects that do not bring a satisfactory return relative to the work involved.

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CAT Tool and XTRF integration – Helping you improve efficiencies

As your organization gets larger and the amount of work grows, you will eventually start looking for tools to help your business. A CAT Tool is typically the first purchase a business owner makes, and a Translation Project Management System comes second. Can the two co-exist or does one replace the other? Is there an overlap of functionalities or are they supplemental to each other? These are the questions we will address.

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7 Ways for Project Managers to Nurture Relationships with Vendors

We all know that business is about relationships: between producers and consumers, between owners and workers, between office co-workers, departments, delivery guys and cafeteria staff. But the translation industry relies on a specific type of relationship since translation itself is as much art as it is a science.

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Project Management Flexibility is Achievable… When You Have the Right Tool

“A temporary endeavor undertaken to create a unique product or service”- this is the definition of project management according to “Guide to the Project Management Body of Knowledge”. To be on top of this year’s trends, this description should extend to include the phrase “by the flexible Project Manager”.

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6 Tips for Translation Agencies to Nurture Relationships With Customers

Many things have already been written on the specific aspects of a business relationship with your customers – but let’s focus here on just those specific to the translation and localization industry. Keeping in mind today’s trends for smaller and quicker job requests from your customers, it’s impossible not to think about what influences a good relationship between your translation agency and your customers.

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