The Vendor Database is at the core of any translation business operations. The way you handle it has great impact on your performance. Making full use of a database will guarantee both the best delivery time and quality. Mishandled, it will waste your efforts and cost you results.
Translation businesses rely on their vendors. Their work and dedication form the basis of what you deliver to your customers. Great results never come by accident. So if you want to provide the best possible quality service you need to start with the way you manage your vendors.
Project Managers should spend their valuable time on their core responsibilities. Their days should not consist of just shuffling e-mails and files. Your time is precious, so do not waste it on repetitive tasks.
The notion of agile process management has been around for at least fifteen years now, and seems to gain traction just currently in the translation and localization businesses. Usually associated with
Vendor management can be regarded as one of the most important tasks of a translation agency. After all, the core of the business resides in the effective reselling of the work of your vendors, as a result, any inefficiencies in managing them must have a direct impact on your bottom line and your results.
We’ve already mentioned a number of factors that can have a strong impact on your costs and the ways on how to reduce the amount of money that flows out of your business. Now it’s time to discuss how we can bring more money into the business. In the previous installment, we identified the elements directly impacting your margins. The revenue that you get for your service is spent on covering your internal and external costs.
"You Can't Manage What You Don't Measure" The quote above from Edwards Deming sets the tone to this three-part report dedicated to the challenges of running a profitable translation business in today’s markets. And these challenges are numerous: language service providers have started competing globally while customers’ demand for services has grown without their budgets the following suit.
Last week, I wrote about ways of addressing price pressure in the translation industry. After receiving a lot of very inspiring feedback, I wanted to address one of the issues