- Slow turnaround time for project pricing
- Smaller projects with more target language combinations
- Clients seeking price alternatives and comparing different levels of service
Our clients have noticed substantially improved turnaround time and more consistent communication. We on the other hand, have seen an increased quote acceptance rate.
Vice President Operations OmniLingua Worldwide, LLC
We Moved away from our previous proprietary business management system to XTRF. We utilize the Customer Portal as well as standardized price profiles. Also through XTRF we use word count automation and generate automated quotes.
- We can provide a quote in less than 4 hours depending on the level of complexity with regard to word count instead of the previous manual pricing process which could take more than 24-48 hours.
- Clients see substantially improved turnaround time and more consistent communication.
- We have experienced increased quote acceptance and receive Purchase Orders more quickly and accurately.