- End customer with operations in 15+ European countries.
- One source language and multiple target languages, various file formats, specific CAT tool required.
- Project evolved from less frequent medium to large request (thousands of words) to frequent small and micro request.
Micro requests – requests smaller than 250 words, often just 15-50 word updates.
“The rise in the amount of very small projects had a strong negative impact on our efficiency. Lot of time and effort was lost shuffling files between e-mails and the CAT tool.”