Summertime

I’ve recently read an article about how stressed people are during vacation time. Apparently, lots of people have a hard time spending 24 hours a day with their relatives. They quite rarely have clear opinions about how they want to spend vacations, where to go and in what setting. Those who run their own business are afraid to leave it for a week or two for the fear that something will go wrong with it.

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How to be a Superhero Vendor Manager?

Imagine you receive a new translation request, into your company’s local language. Who would you assign this project to? Write the name of the translator that you would contact first.

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Goals, KPIs and Reporting

“Why do I have to report these particular metrics to my Director? I have no need for KPIs”. I’ve heard this so many times in all the companies where I’ve worked, and I continue to come across similar situations in numerous other businesses. People are often frustrated by the necessity of submitting reports to their superiors, and they feel that calculating KPIs is a loss of time. Their time.

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When You’re “too Busy” to Work on Your Business

We all face situations when a need, desire or feeling is met with hesitation. Need to optimize processes to maintain a competitive advantage? YES! Desire to increase your project margins? YES! Feel you could win new clients or grow your business...

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The <em>Real</em> Value of Automation

Automation is a very hot topic these days. Individuals and whole companies feel that they need to automate. With less and less time, automation is one of the main reasons...

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Do You Need a Cat Tool Expert Within Your Organisation?

Last week I spoke with a translation company managing director who asked me how best to organise their production team.

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Build or Buy

I am often asked whether it is better to buy a management system or build one on your own. This question seems quite tricky, if you consider that I manage a company that builds and sells a translation management system.

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How You Sell Makes All the Difference

Clients often look shocked when I tell them I have no price list at a trade show. It intrigues them and they frequently stay for an interesting and fruitful conversation.

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Machine Project Management

We visited Amsterdam last week to take part in the annual GALA Conference. Great opportunity to network and exchange knowledge, the conference program was packed with valuable insights. All of you who attended know how good it was. For those who missed it, there’s a chance to re-live some of this experience!

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