The People Behind the Tickets

If you’ve ever wondered about how our support process works, this webinar is for you! Tomasz Leśniak, our Service Desk manager, explains how he and his crack team of experts help our clients grow. He gives you a sneak peek behind the curtain of our support channels, and at how your requests and feedback are processed to provide you with accurate and relative information.

Tomasz will tell you about:
– Our support tools: JIRA and UserEcho
– What actually happens when you create a ticket
– The role your feedback plays in our continuous improvement

Don’t miss this opportunity to listen and find out how XTRF customer support is second to none!